FAQ
Q1. Are you trading company or manufacture ?
A: We are professional manufacture of air compressor and drilling more than 20 years.
Q2:Where is your factory located?
A: Our factory is located in Zhejiang and Shangdong province.
Q3. How do you control quality ?
A:1.Raw- material in checking.
2.Assembly.
3.Worldwid after service available.arrange our engineers to help you training and installation.
Q4. Do you have any certificate ?
A: Yes, per different customer's market need ,we can offer CE ,ISO etc certificate.
Q5:How can I get some samples?
A: We are honored to offer you samples as per your order products.
Q6: Can you use our brand?
A:Yes, OEM is available.
Q7: Can you customized the voltage of products?
A: Yes, of course. The voltage can be customized according to your requirement.
Q8. How long is the delivery time ?
A: For standard voltage ,15 working days. Non-standard ,please contact our sales.
Q9. What's payment term ?
A: T/T, L/C, Western Union etc. Also we could accept USD, RMB, Euro and other currency.
Q10: Which trade term can you accept?
A: Available trade terms: FOB, CIF, EXW etc.
Q11. How about your warranty?
A: One year for the whole machine, except consumable spare parts.
Q12. How about your after-sales service ?
A: 1.Provide customers with installation and commissioning online instructions.
2. Well-trained engineers available to overseas service.
3.Worldwid agents and after service avaiable.arrange our engineers to help you training and installation.
Q13: Will you provide some spare parts of the machines?
A: Yes, of course.
Q14: What about product package?
A: We will pack the products strictly with standard seaworthy case.
Q15: About MOQ: If the drilling rigs, the MOQ is 1 set; If the drilling tools ( DTH hammers & bits ) , the MOQ is 10 pcs;
Q16: Can I be your agent in my country ?
A:It's OK if the order quantity is appropriate. We looks forward to long-term cooperation.